Overview
Zenbooker makes it easy to collect payments from your customers, even if they didn't provide a card at the time of booking. For unpaid invoices in Zenbooker, you can send a secure payment link to your customers, allowing them to pay online using various payment methods that you enable—including credit/debit cards, digital wallets like Apple Pay and Google Pay, and local options such as iDEAL and SEPA debit.
Enabling Online Invoice Payments
Before you can enable online invoice payments, you must connect your Stripe account to Zenbooker.
By default, invoices emailed to customers don't include the ability to pay online. If you enable Online Invoice Payments, then Zenbooker can include a payment link for invoices that you email to customers.
From the Zenbooker admin go to Settings > Payments
Under Online Invoice Payments, toggle on Invoice Payment Links
You can also adjust default invoice memo and footer, and default payment terms for new invoices
Once enabled, click Manage Payment Methods to select which payment methods customers will be able to choose when paying.
Sending Payment Links to Customers
Go to a job in Zenbooker with a balance due
Scroll down to the job's invoice
Click Send Invoice
Above the email preview, toggle on Include a link to pay this invoice online
Click Send
How Your Customer Pays Using the Payment Link
When your customer receives the payment link, they can easily pay their invoice online:
1. Open the Payment Link
The customer clicks on the link you sent, which opens the invoice in their web browser. They can review the details of the services provided and the total amount due, all displayed with your company branding.
2. Make a Payment
By clicking Pay Now, the customer can choose their preferred payment method from the methods that you've enabled for invoice payments. They securely enter their payment details and confirm the payment.
3. Receive Confirmation
Once the payment is processed, a confirmation message appears, and the customer receives an email receipt for their records.