In Zenbooker, Service Provider availability refers to the times when a Service Provider can be assigned to jobs. You can set availability for a Service Provider in two ways:
Weekly Hours
You can set your service providers' recurring weekly availability by selecting the days of the week and times they are available to work. This allows your service providers to have a regular schedule and allows you to schedule jobs in advance.
Date overrides
You can also set ad-hoc availability for specific periods on behalf of your Service Providers. This feature allows you to mark providers as available or unavailable for specific dates or date ranges. This feature is useful for Service Providers who may have vacations or other plans that would make them unavailable on specific dates.
Date overrides are also helpful for businesses that use independent contractors or have a workforce with variable schedules.
Editing availability for a service provider
Go to the Team section in your Zenbooker and select a service provider
In Availability> Custom Availability, click Add Availability
Select the date(s) you wish to assign custom hours for
Select the time ranges for which the provider will be available on the selected dates.
Click Save
Note: Only users in your organization's account with the manager role can edit availability for other providers.
Allowing service providers to edit their availability
Service providers in Zenbooker can now manage their own availability on their phone's web browser or within the mobile web app, ensuring you always have a clear view of your team's schedule.
A service provider editing their availability in the "My Availability" tab of the Zenbooker mobile web app
Note: "Allow this team member to edit their availability" must be turned on in the service provider's profile for them to edit their availability.
