How service modifiers work
Service modifiers are groups of options presented to customers to customize their service. Depending on the options a customer selects, service modifiers allow you to change the final price and duration of the service.
For example, a cleaning company may offer a Standard Home Cleaning service starting at $20. Depending on the number of bedrooms and bathrooms that need to be cleaned, the company could use service modifiers to charge more (and block off more time) for customers.
Additionally, they could use modifiers to offer customers add-ons or upsell options for their services, such as window cleaning or laundry.
Service modifiers are service-specific, meaning if you offer multiple services and want to offer the same group of service options (e.g., Extras) to everyone who books an appointment, you'll need to add those service modifier groups to each service individually.
Adding service modifiers to a service
Go to Services from your dashboard, and click on the service to which you want to add service modifiers or create a new service.
Click on the Service Modifiers section and tap the New Modifier Group button.
Enter a name for your modifier group, like "Cleaning Service Options". Customers will see this name when selecting their options. You can also enter an optional description to provide more context to the question.
Click New Option to create as many options as you'd like. Enter the name, price, and duration of each option in the group (note: price and duration are optional fields; you aren't required to set them)
If you want customers to select an option from the group before booking the service, click the Required button at the bottom of the window. Otherwise, customers can book the service without selecting an option.
You may also want to ask customers if they'd like to add multiple extras to their service at once rather than one specific choice. In this case, click the checkbox Multi-Select to allow multiple options to be selected.
7. Click save.
Remember, you can add multiple Service Modifier groups to a single service. Each one acts as a step in your customers' booking process.
Rearranging, editing, and deleting service modifier groups
Change the order in which service modifier questions are shown during the booking process by dragging and dropping them.
To edit a service modifier set, click on the edit button of the service modifier.
To delete a service modifier set, click on the trash can icon next to the service modifier and then click the Delete button in the popup.